Amazon Q & AI Assistants

Generative AI assistants for developers, business users, and contact centers.

2 sessions at the summit5 external resources

Overview

Amazon Q is AWS's family of generative AI assistants. Q Developer accelerates coding with inline suggestions, transformations (Java, .NET, mainframe), and security scans. Q Business is an enterprise assistant that connects to 40+ data sources (SharePoint, Salesforce, Google Drive, Confluence) and answers questions while respecting access controls. Q in Connect helps contact center agents in real-time with knowledge and next-best actions.

Key concepts

  1. Code suggestions, refactoring, and modernization
  2. Document Q&A with row-level security
  3. Transformation agents — Java upgrades, .NET porting, mainframe
  4. Plugins and custom data connectors
  5. Q Apps — citizen-developer no-code AI apps

Key AWS services

  • Amazon Q Developer
  • Amazon Q Business
  • Amazon Q in Connect
  • Amazon Q in QuickSight

Learn more — curated resources

Hand-picked official docs, foundational papers, and the best community guides for going deeper on this topic.

Sessions on this topic

2 sessions from the Summit covered this topic. Each is a self-contained mini-lesson.

  1. AIM204Intermediate

    Get to know Amazon Quick, your new agentic teammate

    Most of us spend more time hunting for information than using it. Amazon Quick changes that. It reaches across all your company's data — documents, databases, emails, Slack threads, dashboards, Jira tickets — and lets you search it, ask questions, and take action, all from one place. Available across web, mobile, Slack, and Microsoft tools with multi-model intelligence, Quick delivers consumer-grade AI with enterprise-grade security and governance. No vendor lock-in, no siloed copilots. Just one AI teammate that works wherever you do.

  2. TNC201Intermediate

    Explore the Agentic Capabilities of Amazon Quick Suite

    Discover the latest features of Amazon Quick Suite, a generative AI-powered business intelligence platform transforming organizational data workflows. Explore the newest capabilities including Quick Sight for interactive visualizations, Quick Flows for workflow creation, Quick Automate for intelligent automation, and Quick Research for comprehensive analysis. Learn how custom chat agents, knowledge spaces, and workplace extensions integrate seamlessly to enhance productivity through natural language interactions across your organization.

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Non-obvious insights

From the Playbook

One sharp, contrarian insight per session — the things teams don't think of unprompted.

Cross-corpus search exposes years of *permission-leak debt* you never knew existed. People had access to channels they should have been removed from; service accounts have read access to everything; old projects retain over-broad permissions. The agent will surface all of it. Plan for cleanup as a *deliberate* phase of rollout — pretending it's not there means it'll show up as a security incident. ---AIM204 — Get to know Amazon Quick, your new agentic teammate