The agents invasion into the software market is a fact of life now. Agents are changing how we are consuming software, services and information. But just like any technological inflection point, theres a redistribution of power with and SaaS platforms are struggling to find their centre of gravity in this new world. In this talk we will explore how, Cartesian is helping platforms lean in to their strategic assets like access to customers and privacy and find their moat in the agentic age by distributing and monetizing 3rd party agents.
What this session is about
Playbook
Editorial commentary · what to actually do about this on Monday
The concept
Agents are redistributing power. SaaS platforms can lean into customer access and privacy as moats. Distribute and monetise third-party agents.
Why it matters
If your customer's agent shops competitors' APIs, your moat erodes overnight. Strategic question for every SaaS CEO.
The hard parts
Re-architecting around agent-native workflows means your existing UI is no longer the differentiator. Some teams will resist that hard.
Playbook moves
(1) Treat customer agents as a first-class API consumer. (2) Charge for them differently from human users. (3) Build agent governance — who can call what, when, with what audit.
The surprise
The SaaS moat in the agentic era is *agent governance* — not features. Who decides which agents touch your customer's data, in what order, with what audit trail? That's not a feature you build; it's a position you claim. The first mover in each vertical will own it.
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Independent editorial perspective — not an official AWS or speaker statement. Designed for executives evaluating what to brief their teams on next.
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