How Affinda leverages Amazon Bedrock (Claude), SageMaker, EKS & CloudFormation to deliver intelligent document processing at enterprise scale, cutting setup time and costs by 90% with 95%+ accuracy. This session will demonstrate how Affinda powers real-world AI product development from Affinda's Intelligfent Document Processing platform to Pathfindr's (acquired by Affinda) custom AI agents. The session will showcase the complete journey of building Honey Insurance's voice agent - Australia's first voice agent in financial services, and how the Affinda-AWS partnership enables rapid AI product development for Enterprises.
What this session is about
Playbook
Editorial commentary · what to actually do about this on Monday
The concept
Bedrock + SageMaker + EKS + CloudFormation for intelligent document processing. 90% setup time/cost reduction, 95%+ accuracy. Honey Insurance voice agent — Australia's first in financial services.
Why it matters
Document processing is one of the most universal enterprise needs. Voice agents are crossing into regulated industries.
The hard parts
95% accuracy still leaves 5% errors. In finance, those errors matter materially.
Playbook moves
(1) Tier documents by risk. Auto-process low-risk; human-in-the-loop for high-stakes (legal, financial, medical). (2) Track accuracy per document type, not aggregate. (3) Plan an error-handling UX from day one.
The surprise
Voice agents in finance face an unexpected hurdle — they must *legally* identify themselves as AI in some jurisdictions. Design for the disclosure from day one; retrofitting it sounds easy but breaks the conversational flow.
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Independent editorial perspective — not an official AWS or speaker statement. Designed for executives evaluating what to brief their teams on next.
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